Shipping & Returns

My Sewing Room ships worldwide via Canada Post whenever possible.

Rates

We only charge ACTUAL shipping costs!

The actual shipping cost is determined at the time of processing your order. The $20 initially charged covers most orders:

  • If the actual cost is higher, we will notify you before processing your order, as we cannot automatically add additional fees to your order.
  • If the actual cost is less, we will reduce the fee accordingly and continue to process your order.

If you would like to know the shipping cost BEFORE your order is processed, please note that on your order in the “Special Instructions” section.

  Canada U.S. Worldwide
Minimum shipping cost $3.50 $4.50 Contact us
Typical shipping cost $10.99 to $25.99 $25.99 and up Contact us

Extra Shipping Charges

All furniture orders will receive a shipping quote prior to processing the order.

Depending on the items ordered and your shipping address, further shipping costs may be required. We will contact you prior to processing your order, should a further charge be needed.

Free Shipping Promotions

We occasionally offer a free shipping promotion (ie. “mention this ad for free shipping”). Please note the following:

  • Minimum $200.00 order
  • Shipping within Canada only
  • Freight-intensive orders not included
  • MUST compy with any further instructions listed in promotion
  • Shipping costs will be deducted from your order once order has been completed

You will be notified should your order require additional costs - please see the Extra Shipping Charges section above.

Delivery Times

Currently, we ship every Friday for all orders received by 5:00 p.m. (MT) Thursday evening. Orders received after that will ship the following Friday.

All times listed below are estimates, based on ground shipping and are business days:

Package Type Canada U.S. Worldwide
Letter 2 to 3 days 4 to 6 days 4 to 7 days
Oversized Letter 2 to 3 days 4 to 6 days 4 to 7 days
Parcel 3 to 5 days 6 to 12 days Contact us

Rush orders may be requested. Additional charges will apply.

Returns

The following items are non-refundable:

  • Publications (books, magazines and other printed materials)
  • Patterns
  • Cut fabric and batting
  • Software (CDs, DVDs, USB Sticks and other digital items)
  • Sales items

All other regular-priced items can be returned with a 25% restocking fee.

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